Automate The Automation — The Next RPA Wave

Robotic Process Automation (RPA) is a proven technology that it can automate the tasks and processes which are repeatable, follow some pattern and labor intensive. Organizations have achieved significant gains by automating tasks which has not only reduced turnaround times but also resulted in savings in terms of time and money.

With RPA, lot of human effort is saved which can be put to other productive usage. Automation not only frees up time but also minimizes chances of mistakes as problem is solved by using proven patterns. RPA has been successfully deployed in all IT departments across the industries such as Insurance, Banking, FMCG etc. and yielding visible benefits.

However, business owners are not satisfied as they are not getting what was promised and frustration is rising because expectations are not being met.

Key problems:

1. Accommodating the change

Process flow keeps on changing as big organization deploy multiple software from multiple vendors. In the era of digital transformation, there is a constant need to adopt new technologies to achieving maximum ROI. This results in frequent changes in process flow which requires changes in RPA bots. Many RPA projects fail to complete within time and budget due to continuous adjustments

2. Identifying right candidates for automation which gives maximum ROI

Most difficult job is to identify the right candidate for automation which can give maximum ROI. Each task need to be assessed carefully in terms of time it takes, value it delivers, frequency of execution etc. and how much organization will gain if automated. Most of the times organizations are not able to produce scientific data and end up automating wrong processes.

3. Unstructured data

Data lies everywhere and most of the time unstructured to the extent of 80%. Problem is being tackled through employing technologies such OCR and NLP but it still remains.

4. End to end flow

Process goes through multiple systems deployed within the organization. Maximum time is spent in connecting the dots as this requires coordination between multiple departments.

5. Ownership

Lack of ownership is seen most often, question is who is looking at overall end to end picture and orchestrating movements.

Here is the answer, Streamline agent

Non-intrusive agent deployed on machines which captures users’ and system events. Capture is taken from multiple machines and processed. Processing includes cleaning, structuring, aggregation, duplicate removal, correlation and reconciliation. Output is end to end picture of various processes and tasks performed. It comes up detailed metrics at each step in terms of time taken, frequency, value generation etc. End to end processes are prioritized, ranked and optimization recommendation is provided. And there is lot more…

We are happy to help, reach us at info@streamlineagent.org